Amazon provides a one-year warranty (around 11 months for our buyers).
To begin the warranty claim process,
In our experience, one of the most common problems that Kindle users have is dropping a Kindle. The screen is fragile and will break; the device can be considered a write-off at this point. This is why using a cover is highly recommended (either the official Amazon leather cover or a third-party one.)
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unopened in its original packaging.